Our guest & employee safety is our top priority. We are still focused on maintaining the health and safety of all, and the following safety precautions are currently in effect:
Clearwater Casino Resort is currently 100% smoke-free. In keeping with our strong commitment to guest and employee health & safety, we want to ensure we are being responsible in responding to this month's increase in COVID-19 cases in Kitsap County. There will be designated smoking areas on 4th floor West Garage, 1st floor East Garage and Main Entrance for guests.
In order to practice safe social distancing, we have reduced our capacity to 60%. If the Casino has reached its capacity, guests will be asked to return at another time and will not be allowed to wait in their cars or at the casino doors. Diamond and Ruby Tier players along with Suquamish Tribal Elders will be allowed to have priority entry into the casino at any time during operation
All guests will be required to have their ID scanned in order to enter the property. Acceptable identification includes the following:
Identification card or driver's license issued by a domestic or foreign government agency
U.S. Citizenship and Immigration Services (USCIS) Green Card.
At entry, every guest, vendor & employee will have their temperature taken by a thermal camera. Any person displaying a cough, shortness of breath, or other known symptoms of COVID-19 or a temperature of 100.4 degrees Fahrenheit or above will be asked come back when they are healthy
Guests will be required to wear self-provided masks and are encouraged to bring gloves. Additionally, employees have been provided masks and are required to wear them during their shift
Acrylic barriers have been added to the Player's Club, cashier stations, hotel front desk and the cage to protect guests and employees. Any area where guests, vendors or employees line up will be clearly marked for appropriate physical distancing. This includes check-in, check-out, elevator lobbies, Player's Club, the cage and dining areas.
Limited dining options are available. Currently, Agate Pass Deli is open and operating under modified hours.
If you have any of the following symptoms: chills, fever, cough, difficulty breathing and/or muscle aches, we ask that you stay home and visit us 2 weeks later. If your symptoms continue after two weeks, we ask that you visit once you are healthy. Additionally, if you have been exposed to COVID19, or a member of your household has it, we request that you wait two weeks before visiting us.
Additionally, Clearwater Casino Resort has been completely cleaned and disinfected and the frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces. This includes, but not limited to, front desk check-in counters, bell desks, elevators and elevator buttons, door handles, public bathrooms, room keys and locks, ATMs, stair handrails, casino cage counters, gaming machines, gaming tables, dining surfaces and seating areas.
To view Port Madison Enterprises entire Health and Sanitation Guidelines, please click here
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What Casino services are open?
Table Games - Mon-Wed 4PM-12AM, Thurs & Fri 4PM-2AM, Sat 2PM-2AM, Sun 2PM-12AM
Keno - 11:00AM-10:00PM daily
Hotel accommodations - based on availability
Limited dining services
Angeline Spa - retail sales by appointment only
The following services are temporarily closed and will reopen as its deemed safe:
Item check at Dispatch will not be available
Beach Bru Coffee
Beach Glass Cafe
Angeline Spa- spa services
Non-Smoking Table Games -including Poker
The Clearwater Restaurant
Beach Rock Music & Sports
Salish Kitchen Food Hall & Refreshments
Hotel fitness center
Limited courtesy transportation service is available for qualified players only. For information, please click HERE
Players will retain the tier status that they were in as of March 17, 2020. This status will be retained through June 30, 2021
Players Club tier points and comp balances that were in accounts as of March 17, 2020 will not expire and will remain the same when we reopen. These balances will stay untouched for a minimum of 90 days after the Casino reopens
Slot machines are open and we require guests to practice social distancing by staying at least one machine away from another player
Once a guest is done playing on a machine, we ask that the service light is turned on so an employee can come sanitize the machine for the next guest
Hand sanitizer and wipes are available throughout the casino floor for guests to sanitize their machine
Expired Slot tickets - slot tickets that expired during the closure may be redeemed up to 30 days after reopen
Table Games are now open!
Hours of Operation Sun 2:00PM-12:00AM Monday-Wednesday 4:00PM-12:00AM Thursday & Friday 4:00PM-2:00AM Saturday 2:00PM-2:00AM
Sunday- Thursday - Blackjack, Pai Gow & Craps will be open
Friday & Saturday - Blackjack, Pai Gow & Craps will be open
Roulette will be open Wednesday-Sunday
Non-smoking tables, including Poker, will remain closed at this time
Plexiglas barriers have been installed for the safety and protection of guests and employees
Less seats at each table will be available to create distance between players
Card games will limit guests touching the cards as the game allows
Chips will be disinfected and cleaned regularly
Dice will be disinfected between each guest
Keno - open daily 11:00AM-10:00PM
Limited services are available:
Agate Pass Deli - open Sunday-Thursday - 10:00AM-2:00AM , Friday & Saturday - 10:00AM-2:00AM
Center Bar - open 10:00AM-1:30AM daily
Hidden Cove Bar - Open 5:00PM-midnight Friday & Saturday
Beach Bru Coffee - Closed Until Further Notice - breakfast sandwiches and other pre-made items will be available
Beach Glass Cafe Closed Until Further Notice
The Clearwater Restaurant, Salish Kitchen Food Hall, and Beach Rock Music & Sports will be closed until it is deemed safe to reopen
All patrons dining at our restaurants will have their ID scanned.
All parties and tables must be 5 guests or less.
Seating area capacities have been substantially reduced to allow for physical distancing between guests
Is the hotel open for reservations?
Yes, please check our website or call reservations for availability
Hotel Check in: 4:00PM
Hotel Check out: 11:00AM
The following amenities at the Resort will be closed until it is deemed safe to reopen:
Angeline Spa - Spa Services
What changes have been made to hotel room cleaning?
Industry leading cleaning and sanitizing protocols are used to clean guest rooms, with particular attention paid to commonly-touched items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.
Laundry - All bed linen and laundry will be changed daily and continue to be washed at a high temperature and in accordance with CDC guidelines
All ticketed events have been postponed/rescheduled. Please check https://clwtr.us for rescheduled shows. Tickets for rescheduled shows will be honored for the new show dates. If you wish to have your tickets refunded, you'll have 30 days to get a refund from Ticketmaster once the new date is announced.
Postponed until further notice in the Beach Rock:
Friday/Saturday Free live music
Tuesday Comedy nights
Performances at the Passage (summer lawn concerts) are being evaluated and information will be available soon
The following promotions are postponed until further notice:
Mobile App Tuesday
Thursday Party Night
White Horse Golf Club
Is the golf course open?
White Horse Golf Club has resumed golf operations and is currently taking tee times. As our guests & employee safety is always our top priority, White Horse has implemented safety precautions to protect the health and wellness of everyone and to curtail the further spread of illness until it is safe to return to normal operations.