→ Clearwater Casino Resort Now Open ← 10am to 2am Daily Entry to parking starts at 10am
Our guests & employee safety is our top priority. Upon reopening on Monday, May 18th, the following safety precautions will be in place to protect the health and wellness of everyone and to curtail the further spread of illness. We are asking everyone to stay local and game local.
The most notable changes you will see are physical distancing protocols throughout our property. As a result of this, the casino has implemented the following:
The Casino's hours of operation will be 10am-2am until further notice. The Casino will be closed from 2am to 10am for property-wide deep cleaning and sanitization
We are temporarily making the casino 100% smoke-free. Smoking areas will be located outside of the Main, West Garage, and East Garage entrances of the casino
Entry to the parking lot and casino will be open at 10am
Capacity will be limited to 60% to ensure that there is ample space between our guests and employees
If the Casino has reached its capacity, guests will be asked to return at another time
Guests will not be allowed to wait in their cars or at the casino doors
Diamond and Ruby Tier players along with Suquamish Tribal Elders will be allowed to have priority entry into the casino at any time during operation
Our guests & employee safety is our top priority. Upon reopening, we have put the following in place for safety and protection of everyone:
If you have any of the following symptoms: chills, fever, cough, difficulty breathing and/or muscle aches, we ask that you stay home and visit us 2 weeks later. If your symptoms continue after two weeks, we ask that you visit once you are healthy.
In order to practice safe social distancing, we will be reducing our capacity to 60% to ensure that there is ample space between our guests and employees
All guests will be required to have their ID scanned in order to enter the property. Acceptable identification includes identification card or driver's license issued by a domestic or foreign government agency, Military ID, Passport, Tribal ID and U.S. Citizenship and Immigration Services (USCIS) Green Card.
Temperature Check - At entry, every guest, vendor & employee will have their temperature taken by a thermal camera. Any person displaying a cough, shortness of breath, or other known symptoms of COVID-19 or a temperature of 100.4 degrees Fahrenheit or above will be asked come back when they are healthy
Acrylic barriers have been added to the Player's Club, cashier stations, hotel front desk and the cage to protect guests and employees
Any area where guests, vendors or employees line up will be clearly marked for appropriate physical distancing. This includes check-in, check-out, elevator lobbies, Player's Club, the cage and dining areas.
Employees will be provided masks and required to wear them during their shift
Guests will be required to wear self-provided masks and are encouraged to bring gloves
Limited dining options will be available
Additionally, the casino has been completely cleaned and disinfected and the frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces. This includes, but not limited to, front desk check-in counters, bell desks, elevators and elevator buttons, door handles, public bathrooms, room keys and locks, ATMs, stair handrails, casino cage counters, gaming machines, gaming tables, dining surfaces and seating areas.
To view Port Madison Enterprises entire Health and Sanitation Guidelines, please click here
→ Click each category below to open/close for more information ←
When will the casino reopen?
Clearwater Casino Resort will be opening on Monday, May 18th at 10am. At reopen, the casino will be temporarily 100% smoke-free. Smoking areas will be located outside of the Main, West Garage, and East Garage entrances of the casino. We are asking everyone to stay local and game locally.
Hours of operation when reopened
10am-2am daily until further notice. The Casino will be closed from 2am to 10am for property-wide deep cleaning and sanitization
What will be open when the casino reopens?
Hotel accommodations - based on availability
Limited dining services
The following services are temporarily closed and will reopen as its deemed safe:
Item check at Dispatch will not be available
Non-Smoking Table games -including Poker
The Clearwater Restaurant
Beach Rock Music & Sports
Salish Kitchen Food Hall & Refreshments
Hotel pool and fitness center
Player's will retain the Tier Status that they were in as of March 17, 2020. This status will be retained through June 30, 2021
Player's Club tier points and comp balances that were in accounts as of March 17, 2020 will not expire and will remain the same when we reopen. These balances will stay untouched for a minimum of 90 days after the Casino reopens
The remainder of the March gift giveaway will be rescheduled, and qualified Player's will be notified with details as they become available
Slot machines will be open and we require guests to practice social distancing by staying at least one machine away from another player
Once a guest is done playing on a machine, we ask that the service light is turned on so an employee can come sanitize the machine for the next guest
Hand sanitizer and wipes will be available throughout the casino floor for guests to sanitize their machine
Expired Slot tickets - slot tickets that expired during the closure may be redeemed up to 30 days after reopen
Table Games will be closed for at least the first week
When it opens less seats will be available at each table to create distance between players. Less seats will be available at each table to create distance between players. Additionally, every other table will be open
Non-smoking table games and poker will be closed until further notice
Cards games will limit guest touching the cards as the game allows
Dice will be disinfected between each guest and chips will be disinfected and cleaned daily
Limited services will be available:
Agate Pass Deli - open 11am-2am daily
Center Bar - open 10am-1:30am daily
Hidden Cove Bar - Open 5pm-midnight Friday & Saturday
Beach Bru Coffee - open 8am-2pm Sunday-Thursday, and 8am-9pm Friday & Saturday - breakfast sandwiches and other pre-made items will be available
Beach Glass Cafe open 8am-2pm Sunday-Thursday, and 8am-9pm Friday & Saturday
The Clearwater Restaurant, Salish Kitchen Food Hall, and Beach Rock Music & Sports will be closed until it is deemed safe to reopen
All patrons dining at our restaurants will have their ID scanned.
All parties and tables must be 5 guests or less.
Seating area capacities will be substantially reduced to allow for physical distancing between guests
Is the hotel open for reservations? -
Yes, please check our website or call reservations for availability
Hotel Check in: 4pm
Hotel Check out: 11am
The following amenities at the Resort will be closed until it is deemed safe to reopen:
What changes have been made to hotel room cleaning?
Industry leading cleaning and sanitizing protocols are used to clean guest rooms, with particular attention paid to commonly-touched items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring.
Laundry - All bed linen and laundry will be changed daily and continue to be washed at a high temperature and in accordance with CDC guidelines
All ticketed events have been postponed/rescheduled. Please check www.clearwatercasino.com for rescheduled shows. Tickets for rescheduled shows will be honored for the new show dates. If you wish to have your tickets refunded, you'll have 30 days to get a refund from Ticketmaster once the new date is announced.
Postponed until further notice in the Beach Rock:
Friday/Saturday Free live music
Tuesday Comedy nights
Performances at the Passage (summer lawn concerts) are being evaluated and information will be available soon
The following promotions are postponed until further notice:
Military Appreciation Day
Mobile App Tuesday
Thursday Party Night
White Horse Golf Club
Is the golf course open?
White Horse Golf Club has resumed golf operations and is currently taking tee times. As our guests & employee safety is always our top priority, White Horse has implemented safety precautions to protect the health and wellness of everyone and to curtail the further spread of illness until it is safe to return to normal operations.